FAQs – Answers About Our Beauty, Skincare & Professional Salon Products | Keeping Lusty

Frequently Asked Questions (FAQs)

1. What types of products do you sell?

We specialize in premium haircare, skincare, body treatments, and professional salon tools. From mesotherapy serums and styling products to trimmers, hairdryers, and spa accessories, we’ve got your beauty needs covered.

2. Are your products safe for all skin and hair types?

Yes. Most of our products are formulated to be safe for all skin and hair types. However, we always recommend checking the ingredient list and performing a patch test, especially if you have sensitive skin or allergies.

3. Do you carry professional-use products?

Absolutely. We are authorized distributors of renowned brands, including MCCosmetics NY, AM Armesso, and JRL Professional—trusted by aestheticians, dermatologists, and stylists worldwide. These items are ideal for both licensed professionals and advanced at-home users.

4. Can I use professional-use products at home?

Many of our professional-use products are suitable for at-home use with proper guidance, but some require training or licensing. Always follow the instructions provided and consult a licensed professional if you are unsure.

5. Do you offer wholesale pricing or professional accounts?

Yes. Licensed professionals and salons can apply for a wholesale account. Just contact us or visit our Professional Registration page to get started.

6. Where do you ship?

We currently ship across the United States, including Hawaii and Puerto Rico. For international shipping inquiries, please get in touch with us directly.

7. How long will it take to receive my order?

Orders typically ship within 1-2 business days. Standard delivery takes 3-7 business days, depending on your location. Expedited shipping is also available at checkout.

8. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and link. You can also log in to your account to view the status of your order.

9. What’s your return policy?

We accept returns within 14 days of delivery. Products must be unopened and in their original condition. A restocking fee may apply. For full details, visit our Returns Policy.

10. Do you run promotions or offer discounts?

Yes! We regularly feature special promotions and bundle deals on select collections. Be sure to check our Top Deals section and sign up for our newsletter to stay updated.

11. Are your products authentic?

100%. We are authorized distributors of every brand we sell, including MCCosmetics NY, De Fabulous, Amazon Series, JRL, H14, and more. Quality and authenticity are non-negotiable.

12. Can I cancel or modify my order after I've placed it?

If your order hasn’t shipped yet, we’ll do our best to make changes or cancellations. Please get in touch with us immediately for assistance.